Conducting a project kick-off in the plan phase provides which of the following customer benefits?
A.
ensure end-user support immediately after the launch of a new system
B.
confirm project roles and responsibilities, as well as milestone dates
C.
ensure that it receives detailed network diagrams
D.
reduce the risk of downtime due to facilities-related problems
Explanation:
The planning project kickoff meeting provides an opportunity to further define your roles and responsibilities, as well as the customers. Action items and dates are assigned and sites and logistics are confirmed. This service provides resources to manage the planning, design, and implementation phases of a deployment project that includes developing and executing a project management program, and managing information, resources and change control.