Which tool is helpful in obtaining Cisco Unified Personal Communicator log files that can be sent to Cisco TAC for troubleshooting assistance?
A.
Cisco Unified RTMT
B.
Cisco Unified Presence System Troubleshooter
C.
Cisco Unified Presence Viewer
D.
Problem Reporting Tool
E.
Cisco Unified Personal Communicator Viewer
Explanation:
OK. StudentGuide Volume 3 Page 5-179
The Problem Report tool creates a dump on the user desktop, archived with a zip and containing the username and time stamp in the file name. This file can also be sent to Cisco Technical Assistance Center (TAC) when processing Cisco TAC cases.