Of the options listed, what two steps should you take when conducting a business case or return on investment analysis? (Choose two

Of the options listed, what two steps should you take when conducting a business case or return on investment analysis? (Choose two.)

A.
Prepare a cost/benefit analysis of the equipment.

B.
Focus your comparison only on the primary competitor.

C.
Include recommendations for changing business processes.

D.
Align the solution with network performance metrics.

E.
Align the solution with customer business objectives.