Your customer has a service program that provides 8x5xNBD advance replacement of hardware.
Once your customers calls the Cisco Technical Assistance Center (TAC) to request the service, what is the cut off time that the call must be received by to deploy parts the next business day?
A.
1 p.m. local time
B.
2 p.m. local time
C.
3 p.m. local time
D.
4 p.m. local time