You are writing a Cisco test, and there is a statement about Cisco Unified CallConnector. There are two products to improve customer responsiveness which are Cisco Unified CallConnector for CRM and Cisco Unified CallConnector for Salesforce.com. Which three advantages for the customer to implement these solutions? (Choose three.)
A.
call tracking
B.
auto-attendant capabilities
C.
screen pops and click-to-dial
D.
customer relationship management services