Which task is required to identify a problem when performing the Problem Management Service component?

Which task is required to identify a problem when performing the Problem Management Service component?

Which task is required to identify a problem when performing the Problem Management Service component?

A.
Record Events as incidents within a Ticketing System

B.
Take a Support Call

C.
Escalate Incident to priority 1

D.
Identify Reoccurring incidents

E.
Determine if incident will become a Problem



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