Which template or tool documents the call volumes?

In the optimize phase, the call processing assessment activity contains the establish call volume baselining task. Which template or tool documents the call volumes?

In the optimize phase, the call processing assessment activity contains the establish call volume baselining task. Which template or tool documents the call volumes?

A.
Microsoft Performance and Event Monitor

B.
Continuous Improvement Plan

C.
CDR analysis and Reporting Tool

D.
Bridge Traffic Analyzer

E.
Operational Assessment Checklist



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