DRAG DROP
You work at YourDomain.com. Your boss, YourDomain, is curios about isolation of incident tasks. Select the correct tasks.
A.
B.
C.
D.
The correct one according to Cisco elearning is
1. gather symptom information
2. correlate and Analyze systems to Determine Probable cause
3. Correlate to similar insidetns
4. Device and recommend workarround solution if means of resolving is unknown