Which two operations technology strategy development activities within the prepare phase are performed recommending people, processes, and tools supporting the operations and management of a system to the customer? (Choose two.)
A.
examine and evaluate existing operations and network management process flows and existing operations and network management designs
B.
define and document the appropriate service-level requirements associated with availability, capacity, and security that correlate with the technology service delivery goals
C.
identify and assess the operational requirements that address and meet the business objectives and goals of the customer
D.
analyze documented business and technology requirements of the customer
E.
define the requirements for monitoring service-level measurements