Which Cisco Unified Communications application is designed to provide enhanced customer care capabilities with Cisco Business Edition 6000?

Which Cisco Unified Communications application is designed to provide enhanced customer care capabilities
with Cisco Business Edition 6000?

Which Cisco Unified Communications application is designed to provide enhanced customer care capabilities
with Cisco Business Edition 6000?

A.
Cisco Unified Communications Manager

B.
Cisco Unified Presence

C.
Cisco Unified Contact Center Express

D.
Cisco Unity Connection

E.
Cisco Unified Attendant Console

Explanation:
Business Edition 6000 for Account Managers (BE6KAM)PEC Training Customer Care Deployment Models
Answers shown on slide are hunt group, attendant console, and contact center express
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps11369/data_sheet_c78- 638921.html



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