Which three collaboration mechanisms increase customer satisfaction? (Choose three.)
A.
attractive TV advertisements
B.
variety of customer communication channels
C.
flexible, enhanced customer service processes
D.
effective mail and email communication
E.
frequent phone communication
F.
ability to access customer data from any device, anywhere
Explanation:
Business Edition 6000 for Account Managers (BE6KAM)PEC Training Customer Success and Stickiness
http://www.cisco.com/en/US/netsol/ns1007/architecture.html