What is the main objective of using ‘Process Questions’ in information gathering activities?

What is the main objective of using ‘Process Questions’ in information gathering activities?

A.
Gives a way to double-check your understanding of what several customers have \told
you

B.
Allows you a way to give extra attention to key stakeholders

C.
Gives a way for you to learn more about the size of a problem or situation under
discussion

D.
Allows you a way to ensure the customer is comfortable with the how you’re conducting
an interview