Which statement about customer value chain analysis is true?

Which statement about customer value chain analysis is true?

Which statement about customer value chain analysis is true?

A.
It shows the dependencies to realize benefits from a new IT infrastructure effort.

B.
It shows relationships between key pieces of the customer’s operating model.

C.
It depicts the major communications activities that are executed by senior execs.

D.
It shows the specific cost that is associated with each process step.

Explanation:



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