You are working as a technician at Certkiller .com. You are asked to troubleshoot a new computer
where the user has observed that the USB ports are not working with any USB devices. Which of
the following should you do FIRST?
A.
Check the computer to verify that the jumper settings for USB are correct.
B.
Connect the USB devices to a different computer to test the devices.
C.
Buy new USB wires and test USB functionality.
D.
Check the BIOS to verify that USB functionality is enabled.
Explanation:
Some motherboards have USB support disabled when they are shipped from factory.