After booting up your new computer, you observe that the USB mouse is not working. Further
investigation reveals that nothing connected to the USB ports is working. Which of the following
should you try FIRST?
A.
Check the computer to verify that the jumper settings for USB are correct.
B.
Buy new USB wires and test USB functionality.
C.
Check the BIOS to verify that USB functionality is enabled.
D.
Connect the USB devices to a different computer to test the devices.
Explanation:
The USB devices and the USB cable could be damaged but always start the troubleshooting with
the easiest to accomplish task. In this case verifying that USB is enabled in BIOS only takes a
reboot in time and no need to buy expensive parts. Probably there is no jumpers for the USB on
the motherboard, but then again, if there where it would still take more effort to remove the
computers casing in order to manipulate a jumper.