You are working as a technician at Certkiller .com’s main office. You have been asked to install a
local USB printer. Which of the following would be the BEST steps for you to take?
A.
Install a generic driver from the same manufacturer and connect the printer after the drivers are
installed.
B.
Connect the printer to the computer and the Windows Plug and Play will tell the technician
where to find the drivers on the internet.
C.
Install the drivers from the manufacturers CD and the installation procedure will tell the
technician when to connect the printer.
D.
Connect the printer to the computer and then Windows Plug and Play will automatically install a
generic text-only driver.
Explanation:
If the device is connected and powered on before the appropriate device driver is existing on the
workstation, then Windows might choose a device driver which is similar to the one needed but not
working with this specific hardware. If that happens it will cause a lot of extra effort to get the
system to use the correct device driver.