After printing a test page from an operational printer, the Certkiller .com technician is unable to
print a document from Windows. On the printer what should the technician check first?
A.
The device drivers.
B.
The cable.
C.
The toner cartridge.
D.
The paper tray.
Explanation:
First check if there is paper, next if all cables are connected as they should be. After that start
some real troubleshooting. As the test page initiated at the printing device worked the paper tray is
probably not empty.