You are working as a senior network technician at Certkiller .com. A trainee asks you for some
assistance. The trainee has installed a new printer, and connected it to a users Windows XP
Workstation computer via a USB cable. The trainee reports that the computer recognized a new
device but the printer does not function. It is MOST likely that the user:
A.
connected the printer to a USB 1.1 port, instead of a USB 2.0 port.
B.
did not install the device drivers first.
C.
already has one printer installed.
D.
does not have permission to install a new printer in Windows XP Home.
Explanation:
If you do not install the device driver first then Windows will choose the most appropriate device
driver and install that one. This is often the cause of trouble with USB devices when Windows
have installed a incompatible device driver to a USB device.