A technician is working on a customer computer that has been overheating. Upon examination,
the technician notices that the fan guards are covered in dust. Which of the following is the BEST
way for the technician to handle this issue?
A.
Collect the dust off of the computer and place it on the desk for the customer to see.
B.
Remove the dust and explain the need to keep the computer free of dust.
C.
Replace the fans and guards; inform the customer that the problem has been fixed.
D.
Inform the customer that the room has to be kept cleaner than it is now for the computer to
work.