A technician should FIRST:

A users computer is running Windows XP Professional. The user reports installing a new network
interface card (NIC) and now is unable to access the Internet. A technician should FIRST:

A users computer is running Windows XP Professional. The user reports installing a new network
interface card (NIC) and now is unable to access the Internet. A technician should FIRST:

A.
verify that the NIC is enabled in the BIOS.

B.
ensure that the driver is up to date.

C.
check whether the computer boots and Windows starts correctly.

D.
ensure that the NIC is seated correctly.



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