If a technician is getting frustrated during a support call, which of the following could the technician employ to avoid irritating the customer?

If a technician is getting frustrated during a support call, which of the following could the technician employ to avoid irritating the customer?

If a technician is getting frustrated during a support call, which of the following could the technician employ to avoid irritating the customer?

A.
End the call quickly, even if a solution has not been found.

B.
Ask the caller to call back in a while.

C.
Put the caller on hold briefly and take a deep breath,

D.
Pass the caller to another support representative.



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