Which of the following is the NEXT step in the troubleshooting theory?

During troubleshooting, the technician determines the cause of the problem. Which of the following is the NEXT step in the troubleshooting theory?

During troubleshooting, the technician determines the cause of the problem. Which of the following is the NEXT step in the troubleshooting theory?

A.
Document findings, actions, and outcomes.

B.
Verify full system functionality and if applicable implement preventative measures.

C.
Establish a theory of probable cause.

D.
Establish a plan of action to resolve the problem and implement the solutions.



Leave a Reply 0

Your email address will not be published. Required fields are marked *