Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?
A.
Remove all unneeded peripherals
B.
Check the power light on the AC adapter
C.
Swap the laptop battery for a new or refurbished battery
D.
Check the backlight for functionality
y must check the power light on the ac adaptor
Maybe the AC adapter is not working? Which explains why the battery is not charging up.
the AC adapter supplies power to the PC if the AC is not receiving power then the main power socket has a faulty