You are working as a technician at Domain.com. All Domain.com’s computers run Windows XP. You have just upgraded all computers in the marketing department with Service Pack 2 for Windows XP. After the upgraded you realize that a network application that exists on the computers does not communicate with the server anymore. Which of the following actions should be taken FIRST?
A.
Restart the service of the application.
B.
Uninstall Service Pack 2 for Windows XP with Add or Remove Programs.
C.
Add the port number and name of the service to the Exceptions list of Windows Firewall.
D.
Re-install Service Pack 2 for Windows XP.
Explanation:
Service Pack 2 (SP2) (codenamed “Springboard”) was released on August 6, 2004 after several delays, with a special emphasis on security. Unlike the previous service packs, SP2 adds new functionality to Windows XP, including an enhanced firewall, improved Wi-Fi support with a wizard utility, a pop-up ad blocker for Internet Explorer, and Bluetooth support.