You are working as a technician at Domain.com. You are asked to troubleshoot a network printer that is no longer printing. You start by examining all cables and verify that they are properly attached. Also the IP settings seems to be correct and you are able to PING the network’s gateway from a computer but not the printer’s IP address. Which of the following would MOST likely be the cause?
A.
The network interface card (NIC) is faulty.
B.
The printer is not enabled in the computer’s BIOS.
C.
The printer memory is full.
D.
The printer needs a new maintenance kit.
Explanation:
A properly configured and connected printers network interface card should always answer to ping and if it isn’t then the NIC is probably toasted.