You are working as a technician at Domain.com. Your boss needs help with his laptop that is running Windows XP. He tells you that when he is traveling, he is unable to access the Internet or email on hotel networks. The laptop is configured with a static IP address. Which of the following actions should you take?
A.
Configure the static IP address in the Alternate Configuration tab of the user’s TCP/IP properties and enable DHCP in the General tab.
B.
Tell the user to purchase and install a wireless network interface card (NIC).
C.
Tell the user that another computer must be used until the company switches to DHCP.
D.
Tell the user to input the static IP address of the host where they are trying to connect in the Alternate Configuration tab of TCP/IP properties.
Explanation:
If you are a mobile computer user, you can use the Alternate Configuration functionality to maintain seamless operations on both office and home networks without having to manually reconfigure TCP/IP settings. This feature specifies that TCP/IP uses an alternative configuration if a DHCP server is not found. The Alternate Configuration functionality is useful in situations where you use the computer on more than one network, where one of those networks does not have a DHCP server, and you do not want to use an automatic private Internet protocol (IP) addressing configuration.