A Domain.com user asks the technician to sort out a network problem but the technician is unable to assist as this is not part of the services he provides. What should the technician do?
A.
Inform the user that his job task does not include fixing this type of problem.
B.
Assist the user to find the appropriate channels to resolve the problem.
C.
Tell the user that the problem should be lodged with someone else.
D.
Inform the supervisor and proceed as directed.