You are working with a client’s computer when your pager beeps. Which of the following actions should you take?
A.
Politely ask to be excused; return the call, and after determining that the call is not urgent, resume work.
B.
Tell the customer that you have an emergency; return the call, and after determining the call is not urgent, finish the conversation before resuming work.
C.
Return the call and talk with the caller while continuing to work.
D.
Leave the site to investigate the details of the situation.
Explanation:
You are allowed to check out how critical the new errand is but you always have to decide if the new task can wait, and if so continue with what you are doing at the moment.