Which of the following actions should you take?

You are asked to install a new version of a anti-virus program on a Domain.com user’s company laptop. When the installation of the anti-virus program is done, the user provides a CD-ROM disc and requests that you also install the provided software. Which of the following actions should you take?

You are asked to install a new version of a anti-virus program on a Domain.com user’s company laptop. When the installation of the anti-virus program is done, the user provides a CD-ROM disc and requests that you also install the provided software. Which of the following actions should you take?

A.
Confiscate the software’s installation media and report the user to the system administrator for use of illegal software.

B.
Install the software and inform the help desk that software was installed on the user’s computer.

C.
In order to save time, install the program at the user’s request and make sure the license get registered as soon as possible.

D.
Consult the company’s policy on approved software for the proper course of action.

Explanation:
You should always help the user as long as it doesn’t break any laws or company policies.



Leave a Reply 0

Your email address will not be published. Required fields are marked *