You work as a network technician at Domain.com. A Domain.com user is unable to access company e-mail because of a forgotten password. You are required to select the proper action to take when responding to the user.
What would your reply be?
A.
You should tell the user that you will reset the password.
B.
You should tell a user to create a new account.
C.
You should tell the user that you cannot give the password over the telephone.
D.
You should tell the user that information confirming the user’s identity is needed.