Which of the following actions should a technician take when dealing with a dissatisfied customer?

Which of the following actions should a technician take when dealing with a dissatisfied customer?

A.
Ignore the customer because a technician should not have to talk with angry customers.

B.
Maintain integrity and honesty.

C.
Try to hide any mistakes that may have been made.

D.
Ask a supervisor to talk with the customer because this is not an appropriate job for a technician.