It is appropriate to terminate a support call when a: (Select TWO).

It is appropriate to terminate a support call when a: (Select TWO).

It is appropriate to terminate a support call when a: (Select TWO).

A.
technician’s shift is over.

B.
customer is satisfied or the problem is escalated.

C.
customer requests to continue the resolution on their own.

D.
customer is yelling.



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