You are working as a technician at AIOTestKing.com’s main office. You receive a telephone call from a user requesting aid with a printing problem. The user reports that when he tries to print a document nothing happens and the only printer available in the printer dialog box is ‘Microsoft Office Document Image Writer.’ What is most likely the cause of the users printing problems?
A.
The printer has not been installed on the user’s computer.
B.
The printer driver is corrupt.
C.
The printer cable is unplugged.
D.
The printer is not turned on.