You are working as a technician at AIOTestKing.com. You are asked to troubleshoot a printer that is locally attached to a workstation. The printer is not printing properly. You observe three jobs in the print queue when you check Printers and Faxes. The printer display shows Ready. Which of the following should be attempted FIRST?
A.
Instruct the user to shut down and restart the system and attempt to print again.
B.
Delete and recreate the printer on the user’s system.
C.
Cancel all jobs in the print queue.
D.
Update the print driver on the user’s system.