You are working as a technician at AIOTestKing.com. You are asked to troubleshoot a computer that cannot connect to the network. No one else is currently experiencing problems with the network. Which of the following tasks should be FIRST on your troubleshooting checklist?
A.
Have the user at the computer unplug and replug the power cord from the computer and restart the computer.
B.
Check that the network cable is correctly attached to the network interface card (NIC).
C.
Tell the user at the computer that the network might be down and to try connecting later.
D.
Reboot the computer into safe mode and begin a System Restore.