You are working as a technician at AIOTestKing.com. You are helping a customer that is experiencing some difficulty printing a document containing confidential information. You are able to resolve the problem quickly but in order to make sure that the solution is working you need to test the solution. Which of the following would be the BEST action for you to take considering the sensitivity of the doscument?
A.
Testing is not required because a technician always knows when a problem is resolved.
B.
Ask the customer to print and inspect the document to ensure the problem is resolved.
C.
Print the document and inspect the document to ensure that the problem is resolved.
D.
Involve the support supervisor because of the confidential nature of the document.