A user reports that a local printer attached to the workstation is not printing properly. Three jobs appear in the print queue when the user checks Printers and Faxes and the printer display shows Ready. Which of the following should be attempted FIRST?
A.
Cancel all jobs in the print queue.
B.
Update the print driver on the user’s system.
C.
Delete and recreate the printer on the user’s system.
D.
Instruct the user to shut down and restart the system and attempt to print again.