A user reports that when attempting to logon to the computer, an error message appears stating, ‘No network connection, would you like to log on to the machine locally?’ The user selected OK and was able to get to the desktop. The user then restarted the computer with the same results. The user’s IP address appears as 169.254.0.1. A technician should ask the user to:
A.
check whether the light next to the network interface card (NIC) port is blinking.
B.
restart the computer and determine whether the computer makes a single beep on start up.
C.
press F2 after restarting the computer to determine whether the NIC is still enabled in the BIOS.
D.
restart the computer and listen carefully for any unusual noises like clicking or grinding.