A user notifies an internal help desk that the user is unable to print a document needed for a meeting in 15 minutes. Which of the following would be the BEST action to take?
A.
Tell the user that someone will work on the problem as soon as it can be scheduled.
B.
Visit the users workstation and attempt to resolve the problem at the workstation.
C.
Attempt to troubleshoot the problem immediately over the telephone.
D.
Copy the file to a network location, print the file and give the document to the user.