A computer is sent for repair and the work order indicates that the computer has no video during
power-on self test (POST). Which of the following actions should the technician take FIRST?
A.
Remove the computer cover and reseat the video card.
B.
Determine whether the problem can be replicated.
C.
Determine the type of video card that is in the computer.
D.
Remove the computer cover and replace the video card.