Which is the best option to correct the situation?

After creating two new customers, ABC and XYZ, you create and complete an invoice for $105
($100 plus $5 tax) for customer ABC.You print the invoice and realize that you should have
created the invoice for customer XYZ and not for customer ABC. The accounting for the
transaction is posted to the General Ledger (GL). Which is the best option to correct the
situation?

After creating two new customers, ABC and XYZ, you create and complete an invoice for $105
($100 plus $5 tax) for customer ABC.You print the invoice and realize that you should have
created the invoice for customer XYZ and not for customer ABC. The accounting for the
transaction is posted to the General Ledger (GL). Which is the best option to correct the
situation?

A.
Create an adjustment to the invoice for the entire amount, and then create a negative
adjustment to the account of XYZ.

B.
Create an on-account credit memo for $105 for ABC. Apply the on-account credit memo to the
invoice. Enter and complete the invoice for XYZ.

C.
Change the status of the invoice to incomplete. Change the transaction type of the invoice to a
transaction type that has class equal to credit memo. Complete the invoice. Enter and
complete the invoice for XYZ.

D.
From the Navigator, select Transactions > Credit Transactions. The Credit Transactions form
is displayed; choose your transaction. Click the Credit Balance button, save your work, and
then click the Complete button. Enter and complete the invoice for XYZ.



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