A user, Ann, receives a call from Joe who states that he is brand new in the help desk. Joe states
that he needs to update Ann’s email client to prevent corruption. At Joe’s request, Ann discloses
her user name and password. She later discovers that Joe is not a member of the help desk.
Which of the following has occurred?
A.
Social engineering
B.
Phishing
C.
Spear phishing
D.
Hijacking
Explanation:
http://www.csoonline.com/article/663329/social-engineering-3-examples-of-humanhacking