Which of the following tools would a technician use to BEST resolve this issue?

A user reports that every time they use a search engine and click on a link to go to a
website, they instead are taken to a site blocked by their company’s content filter. The user
is not trying to go to the blocked site and needs to be able to successfully use the search
engine to complete their assignment. Which of the following tools would a technician use to
BEST resolve this issue?

A.
Anti-malware software

B.
Factory pre-installation

C.
System restore

D.
Recovery console

Explanation:

Reference:
http://wiki.answers.com/Q/How_does_anti-malware_scanners_work