Which of the following troubleshooting steps should the technician take NEXT?

A technician has finished replacing the network card in a laptop and has verified full system
functionality. Which of the following troubleshooting steps should the technician take NEXT?

A technician has finished replacing the network card in a laptop and has verified full system
functionality. Which of the following troubleshooting steps should the technician take NEXT?

A.
Document findings, actions, and outcomes

B.
Escalate problem to a senior technician

C.
Re-establish new theory of probable cause

D.
Perform a full system backup

Explanation:

Reference:
http://ptgmedia.pearsoncmg.com/images/9781587132636/samplechapter/9781587132636_c
h04.pdf



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