A technician has finished replacing the network card in a laptop and has verified full system
functionality. Which of the following troubleshooting steps should the technician take NEXT?
A.
Document findings, actions, and outcomes
B.
Escalate problem to a senior technician
C.
Re-establish new theory of probable cause
D.
Perform a full system backup
Explanation:
Reference:
http://ptgmedia.pearsoncmg.com/images/9781587132636/samplechapter/9781587132636_c
h04.pdf