A technician is working on an issue and has identified the problem and worked out the
cause. Which of the following would MOST likely be the NEXT step the technician should
make?
A.
Document the cause and solution
B.
Inform the user
C.
Report to the supervisor
D.
Establish a plan of action
Explanation:
Reference:
http://technet.microsoft.com/en-us/library/bb457121.aspx