Which of the following should be the NEXT step in troubleshooting this issue?

A customer says they cannot access the network printer. The technician cannot PING the printer
from their location. Which of the following should be the NEXT step in troubleshooting this issue?

A customer says they cannot access the network printer. The technician cannot PING the printer
from their location. Which of the following should be the NEXT step in troubleshooting this issue?

A.
Check the toner cartridge

B.
Reboot client PC

C.
Check the link lights on printer NIC

D.
Reboot the printer



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