On Monday, the Chief Information Officer (CIO) of a state agency received an e-discovery request
for the release of all emails sent and received by the agency board of directors for the past five
years. The CIO has contacted the email administrator and asked the administrator to provide the
requested information by end of day on Friday. Which of the following has the GREATEST impact
on the ability to fulfill the e-discovery request?
A.
Data retention policy
B.
Backup software and hardware
C.
Email encryption software
D.
Data recovery procedures