You work as a System Administrator for uCertify Inc. The company has a Windows-based network. A user requests you to provide him instructions regarding the installation of application software’s on his computer. You want to show the user how to perform the configuration by taking control of his desktop. Which of the following tools will you use to accomplish the task?
A.
Remote desktop
B.
Task Manager
C.
Remote Assistance
D.
Computer Management
Explanation:
In order to accomplish the task, you should use the Remote Assistance tool. By using Remote Assistance, you can take shared control of the users desktop, which will allow you to perform the necessary configurations on the shared desktop while the remote user is watching it straight away.