The Chief Executive Officer (CEO) of a large prestigious enterprise has decided to reduce business costs by
outsourcing to a third party company in another country. Functions to be outsourced include: business analysts,
testing, software development and back office functions that deal with the processing of customer data. The
Chief Risk Officer (CRO) is concerned about the outsourcing plans. Which of the following risks are MOST
likely to occur if adequate controls are not implemented?
A.
Geographical regulation issues, loss of intellectual property and interoperability agreement issues
B.
Improper handling of client data, interoperability agreement issues and regulatory issues
C.
Cultural differences, increased cost of doing business and divestiture issues
D.
Improper handling of customer data, loss of intellectual property and reputation damage