At the local grocery store, a friendly shopkeepergreets you by name, the aisles are neat, clean
well-organized, and if you drop a jar on the floor there is an employee there to clean it up
immediately.
The ability to create this customer-friendly environment is achieved in the E-Commerce world
through the:
A.
Client connection
B.
Slick banner ads
C.
Back-end systems
D.
User interface